Recent Posts


Emotions are the Greatest Barrier to Change

I often say that facts dictate the need for change and emotions create the barrier to it. The issue of understanding and addressing the emotional factors that slow change efforts – both organizational and personal – appears in many ways across the landscape of change management and behavior change literature. Changing from one way of doing things (behavior) to a different … Continue Reading


Three Ways to Deal with an Angry Person

How do you like dealing with an angry person? If you're like most of the people I know, you hate it. And, you occasionally have to do it. While some people seem to have a knack for helping others "back off the edge," most people feel at least a little bit nervous or apprehensive about these situations. I happen to be one of those people. In my effort to master this … Continue Reading

DISC Model


Use the Right Style at the Right Time

Every stage of team development has different characteristics. These different characteristics mean that every stage calls for leaders to behave in different ways to support team growth. In From Bud to Boss, … Continue Reading

Communication Skills

Leadership Skills

Conflict Resolution