One of the questions that Kevin and I get asked frequently is, "Can I have a different style at work than I have at home?" The answer is a qualified yes, and it gets to the idea of having a natural … [Read more...]
Does Your Personality Style Change Over Time?
After taking a DISC assessment, people frequently wonder if their style can change over time. The question shows up in two common ways: I think I was more reserved (or outgoing) when I was a kid, … [Read more...]
Why you should never try to beat or fool the DISC Assessment
One question I often get when I'm discussing use of the DISC assessment and profile report is this: "Can you fool (or beat) the DISC assessment?" The short answer to that question is: Yes, you … [Read more...]
The DISC Test is an Assessment, It’s not a Test
When I hear people talk about the DISC Assessment, I often hear them say things like: "Hey, how'd you come out on that test?" I really don't like that type of reference to the DISC model. While I … [Read more...]
Data Tells and Stories Sell
Early in my career, I worked in the plastics industry as a process and product development engineer. At the time, I had a degree in chemical engineering, and I had just completed service as a nuclear … [Read more...]
Emotions are the Greatest Barrier to Change
I often say that facts dictate the need for change and emotions create the barrier to it. The issue of understanding and addressing the emotional factors that slow change efforts – both organizational … [Read more...]
Three Ways to Deal with an Angry Person
How do you like dealing with an angry person? If you're like most of the people I know, you hate it. And, you occasionally have to do it. While some people seem to have a knack for helping … [Read more...]
Three Communication Strategies Guaranteed to Irritate Others
In workshops and coaching conversations, I receive many questions about the right way to communicate an idea. Sadly, I cannot define the absolutely, most correct, “right” way to communicate an idea – … [Read more...]
What a Diverted United Airlines Flight Can Teach You about Conflict Resolution
Shock and dismay are the best words I can use to describe my initial response to the news that a United Airlines flight from Newark to Denver had been diverted to Chicago due to a dispute between … [Read more...]
You Have to Have a Goal to Achieve a Goal
One January day about thirteen years ago, I stepped on the scales in my bathroom, and I did not like the feedback I received. I was at the highest weight I had ever been in my life. My clothes were … [Read more...]
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