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Guy Harris: The Recovering Engineer

Reflect, Respect, Reengineer, and Reinvent

This blog is about learning to take a close look at your thoughts, feelings, responses, and reactions to find better and more effective ways to resolve conflicts, lead teams, and clearly communicate to build and maintain both professional and personal relationships...[Read More]
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Recent Posts

Data Tells and Stories Sell

Data Tells and Stories Sell

Early in my career, I worked in the plastics industry as a process and product development engineer. At the time, I had a degree in chemical engineering, and I had just completed service as a nuclear engineering officer in the U.S. Navy. I had a pretty good technical background, and I knew almost nothing about polymers. This lack of knowledge created a bit of a problem for … Continue Reading

Emotions are the Greatest Barrier to Change

Emotions are the Greatest Barrier to Change

I often say that facts dictate the need for change and emotions create the barrier to it. The issue of understanding and addressing the emotional factors that slow change efforts – both organizational and personal – appears in many ways across the landscape of change management and behavior change literature. Changing from one way of doing things (behavior) to a different … Continue Reading

DISC Model

Use the Right Style at the Right Time

Use the Right Style at the Right Time

Every stage of team development has different characteristics. These different characteristics mean that every stage calls for leaders to behave in different ways to support team growth. In From Bud to Boss, … Continue Reading

Using the DISC Model: Four Steps to Success with Others

Using the DISC Model: Four Steps to Success with Others

The video pretty much says it all for this post. It quickly gives you four steps for applying the DISC model for success with others. In a nutshell, the four steps are... Understand the DISC … Continue Reading

Communication Skills

Three Ways to Deal with an Angry Person

Three Ways to Deal with an Angry Person

How do you like dealing with an angry person? If you're like most of the people I know, you hate it. And, you occasionally have to do it. While some people seem to have a knack for helping others "back … Continue Reading

Three Communication Strategies Guaranteed to Irritate Others

Three Communication Strategies Guaranteed to Irritate Others

In workshops and coaching conversations, I receive many questions about the right way to communicate an idea. Sadly, I cannot define the absolutely, most correct, “right” way to communicate an idea – … Continue Reading

Leadership Skills

You Have to Have a Goal to Achieve a Goal

You Have to Have a Goal to Achieve a Goal

One January day about  thirteen years ago, I stepped on the scales in my bathroom, and I did not like the feedback I received. I was at the highest weight I had ever been in my life. My clothes were starting to … Continue Reading

The Leadership Secret to Getting More Done

The Leadership Secret to Getting More Done

One of the things I notice as I work with new leaders is a tendency to accept work practices and processes as fixed entities. In some cases, company procedures, processes and work practices are mandated from a … Continue Reading

Conflict Resolution

What a Diverted United Airlines Flight Can Teach You about Conflict Resolution

What a Diverted United Airlines Flight Can Teach You about Conflict Resolution

Shock and dismay are the best words I can use to describe my initial response to the news that a United Airlines flight from Newark to Denver had been diverted to Chicago due to a dispute between passengers over leg … Continue Reading

A Collection of Conflict Resolution Quotes

A Collection of Conflict Resolution Quotes

I love quotes. They often capture big concepts in only a few words. They give me "thought anchors" to help me collect and focus my thoughts. This is a quick video I put together to capture some great conflict … Continue Reading

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