One of the questions that Kevin and I get asked frequently is, "Can I have a different style at work than I have at home?" The answer is a qualified yes, and it gets to the idea of having a natural … [Read more...]
Why you should never try to beat or fool the DISC Assessment
One question I often get when I'm discussing use of the DISC assessment and profile report is this: "Can you fool (or beat) the DISC assessment?" The short answer to that question is: Yes, you … [Read more...]
Data Tells and Stories Sell
Early in my career, I worked in the plastics industry as a process and product development engineer. At the time, I had a degree in chemical engineering, and I had just completed service as a nuclear … [Read more...]
Three Ways to Deal with an Angry Person
How do you like dealing with an angry person? If you're like most of the people I know, you hate it. And, you occasionally have to do it. While some people seem to have a knack for helping … [Read more...]
What a Diverted United Airlines Flight Can Teach You about Conflict Resolution
Shock and dismay are the best words I can use to describe my initial response to the news that a United Airlines flight from Newark to Denver had been diverted to Chicago due to a dispute between … [Read more...]
