No one would talk so much in society, if he only knew how often he misunderstands others. - Johann Wolfgang von Goethe, 1749-1832, German playwright/poet When dictators come to power, they often use … [Read more...]
Follow the ABC’s of Correction – Affirm Before Correcting
This post first appeared as an article in a newsletter I used to publish. I included it here to make it easier for people to find and as a reference source for other posts on this blog. “There is … [Read more...]
Listen More and Speak Less – 5 Steps to Become a Better Listener
As a coach and consultant, I spend lots of time listening to people describe their situation, their problem, their frustration, etc. My clients expect me to offer insights, knowledge, and perspectives … [Read more...]
Praise matters – Give four atta-boys for every one gotcha
This post is a reprint of an article first released in a newsletter I used to publish. Some of my clients are already in leadership roles. They want to become better leaders or to improve their … [Read more...]
Create Hope
This post first appeared in a newsletter I used to publish. Leaders must create a climate of hope if they want the people they lead to stay motivated and energized. James Kouzes and Barry Posner … [Read more...]
The Compassion Paradox
Effective leaders are comfortable with paradox. They can call on skills and work in ways that seem to be contradictory. Dictionary.com defines paradox as “a seemingly contradictory statement that … [Read more...]
