This post is republished from a newsletter I used to write. "Problems in the workplace are often created not by what we do, but by what we fail to do.” - Aubrey C. Daniels – Bringing Out the Best in … [Read more...]
Five Things Smart Leaders Do To Lower The Barriers To Change
Smart leaders understand that they don’t “make” a change happen. They recognize that the people in their organization do the work, change behaviors, and, ultimately, make the change happen. They … [Read more...]
Listen to the Person Before You Solve the Problem
This post first appeared in 2004 in a newsletter I used to publish. On Halloween, my mother-in-law passed away in our home. She lived with us for nearly eight years. During the final weeks of her … [Read more...]
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