Guy Answers the Question:Is One Style Better Than the Others? People often ask me if one DISC style is better than the others. My answer is, emphatically, NO! One DISC style is not better than the … [Read more...]
Why Your Natural Response to Conflict is Probably Wrong & What You Can Do About It
As I mentioned in my post about why conflicts escalate, bad things can happen when we perceive other people's words or actions to be a threat to us in some way. As a result of this perception of … [Read more...]
How To Control Your Anger: Two Questions To Ask Yourself
Guy Shares Two Questions to HelpYou Control Your Anger A question that often comes up in my conversations and training sessions regarding conflict resolution is this: How do I control my … [Read more...]
DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style?
Guy Answers the Question:Could I Have More Than One DISC Style? One of the frequent questions that comes up in my training classes on the DISC model of human behavior is: Can more than one DISC … [Read more...]
Resolving Conflict Lesson: Watch Your Step
When it comes to conflict, none of us is immune to our emotional triggers. Just yesterday, I had an interchange with someone close to me (not in my family, but still close) that didn't go very … [Read more...]
Effective Communication Skills: You Don’t Know Until You Ask
A few weeks ago, I was standing in an airport waiting for my return flight to Indianapolis when I overheard a woman ("Mary")* complaining about a flight attendant's ("Sue's") behavior on a previous … [Read more...]
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