I owe the inspiration for this post to Kit Cooper over at The Best Life Practices Blog. Kit interviewed longtime diplomat Dennis Ross, and Dennis shared this quote during the interview: “I tell … [Read more...]
Two Questions to Ask to Ensure Clarity
I am standing at a "laptop bar" in the Orlando Airport, and I am working quickly to post this thought before my plane boards for Indianapolis. I may have actually written this before. I'm in a … [Read more...]
Question Your Perspective Before You Judge The Other Person’s
Have you ever been absolutely sure that you were right about someone else's bad thoughts, hostile feelings or harmful intentions only to later find that you were wrong? I have. During the time that … [Read more...]
Pause Before Responding
Just a few days ago, on January 3 to be precise, I sent a conflict resolution tip out on my twitter stream. In that tweet, I said: "Pause before responding. A short pause will help you gain emotional … [Read more...]
Conflict Resolution Tips: People Oriented Individuals with Task Oriented People
In my last blog post, I gave three tips to help task oriented people resolve conflict with people oriented individuals. In this post, I'll change the perspective by suggesting three tips that go the … [Read more...]
Conflict Resolution Tips: Task Oriented People with People Oriented Individuals
I often use the DISC Model of Human Behavior as a tool in my training sessions. One of the key ideas to draw from the model is that about 35% of people are more task oriented and about 65% of people … [Read more...]
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