Recently, I read a report on what happens in our bodies when we perceive a threat. Our adrenal glands flood our bodies with adrenaline as we prepare to either fight or flee. In that moment, our … [Read more...]
Take Responsibility For Your Contribution
As I was looking through some of my favorite blogs this evening, I found this post by Tammy Lenski - 7 phrases you can't say in conflict resolution. In her post, Tammy lists some of the communication … [Read more...]
Why Conflicts Go Bad
Conflicts often go badly because of poor communication skills. I once read the results of a survey that indicated one of the leading causes of conflicts escalating to violence was the inability to … [Read more...]
Encouragement Helps
Do you know anyone who consistently encourages other people? If you do, do you find it difficult to get angry with them? I know someone like that. He is a man in my church. He has been in the … [Read more...]
Be Careful How You Ask Questions
Recently, I was speaking with participants in a training class about communication strategies to resolve conflicts between team members. I shared with them that a genuine sense of curiosity about the … [Read more...]
Beware of Labels
No one would talk so much in society, if he only knew how often he misunderstands others. - Johann Wolfgang von Goethe, 1749-1832, German playwright/poet When dictators come to power, they often use … [Read more...]