Rules, expectations, and guidelines tell us the limits of our behavior. They help us know what is and is not acceptable in the eyes of the people close to us and within larger groups of … [Read more...]
Why You Might Eventually Do Something You Don’t Want to Do…
... And What You Can Do About It Have you ever told yourself that you wouldn't do something? Maybe you said you wouldn't eat too much at a party. Maybe you told yourself that you wouldn't speak too … [Read more...]
One Way To Guarantee That Your Suggestion Is Ignored
I have noticed one behavior many of us use that almost guarantees that our suggestions, solutions, and opinions will be ignored when we offer them: We tell people what to do before we have heard … [Read more...]
Hear and Understand to be Heard and Understood
I don't know about you, but I often get frustrated in conversations when the other person simply will not slow down long enough to hear what I have to say. On a number of occasions lately, I have … [Read more...]
Effective Communication Skills: You Don’t Know Until You Ask
A few weeks ago, I was standing in an airport waiting for my return flight to Indianapolis when I overheard a woman ("Mary")* complaining about a flight attendant's ("Sue's") behavior on a previous … [Read more...]
Daylight Savings Time Observations: We Tend to Go Negative
As I listened to the the news on both radio and television this Friday, nearly every mention of the switch to Daylight Saving Time brought on some mention of the "loss of one hour" we would experience … [Read more...]
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