Have you ever looked carefully at a ship afloat? What do you notice about the water? As a submarine officer, I had plenty of opportunities to see ships tied to the dock, ships in transit in the … [Read more...]
Be Clear About Your Real Objective
Last week, my wife and my youngest daughter experienced a communication breakdown. In short, my daughter, at age 13, changed her plans without consulting my wife. This created a problem for two … [Read more...]
Use Pre-defined Code Words to Clarify Communications
On Monday, I offered Three Tips for Heading Off Conflicts Before They Start. My third tip was to work to ensure open lines of communication. In situations where you work closely with people over a … [Read more...]
Fix the Problem
Yesterday, my wife had an interchange with my oldest daughter that did not go very well. I only heard part of it, but I heard enough to know that they experienced a brief conflict. As I took my … [Read more...]
Conflict Resolution Tips: People Oriented Individuals with Task Oriented People
In my last blog post, I gave three tips to help task oriented people resolve conflict with people oriented individuals. In this post, I'll change the perspective by suggesting three tips that go the … [Read more...]
Conflict Resolution Tips: Task Oriented People with People Oriented Individuals
I often use the DISC Model of Human Behavior as a tool in my training sessions. One of the key ideas to draw from the model is that about 35% of people are more task oriented and about 65% of people … [Read more...]
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