In a recent article in the Harvard Business Review, Dan Ariely, the author of Predictably Irrational, writes about the impact of our short-term emotions on our long-term decision making. In … [Read more...]
The Positive Runs Out
This afternoon, I recorded a webinar on employee motivation techniques. During the webinar, I discussed a model of human behavior that helps to explain why people do what they do. The main learning … [Read more...]
Conflict Resolution Lessons From A Lifeguard: A Drowning Man Doesn’t Care About You
Communication, conflict resolution, leadership, and parenting can, at times, resemble working as a lifeguard. In all of these situations, you can, like a lifeguard, be in the position of a person … [Read more...]
Using Detours To Get Where You Want to Go
There are times in both personal and professional situations where apparent road blocks get in the way of achieving your desired goals. Earlier in my life, these road blocks discouraged me. Now, I … [Read more...]
Getting What You Want With Gentle Persistence
My brother and I have pretty well mastered the art of getting what we want from the humans we adopted. They're pretty nice people, but they don't always understand us immediately. So, we have learned … [Read more...]
Just Say “I’m Sorry”
I've written about the power of apology in the past, and today I was reminded of the power of the words "I'm sorry" by a short article I read in the November 23 edition of BusinessWeek magazine. As … [Read more...]
