For the past several months, I have been working with my friend and colleague Kevin Eikenberry on a number of projects. As part of my responsibility in working with Kevin, I serve as a coach on the … [Read more...]
Just Say “I’m Sorry”
I've written about the power of apology in the past, and today I was reminded of the power of the words "I'm sorry" by a short article I read in the November 23 edition of BusinessWeek magazine. As … [Read more...]
Stop Long Enough to Really Understand
Recently, I participated in a meeting for an organization where I serve as one of the leaders. During the meeting, one person made a statement of opinion. Then another member countered with their … [Read more...]
Are We Really Supposed to Be Enemies?
This week, my wife and daughter brought home a movie - The Boy in The Stripped Pajamas - for us to watch as a family. The movie is based on a novel of the same name that chronicles the story of two … [Read more...]
What Our Cats Taught Me About Working With People
We have two outdoor cats at our home named Hobbes and Merlin. They have a house, a food bowl and a litter box in our garage. During the day, we open the garage door and let them run free. At night, we … [Read more...]
Three Common Causes for Tension between Employees and the Environment
When people are physically uncomfortable, they generally have difficulty focusing on the work at hand, and they tend to become emotionally sensitive and irritable. Both of these conditions contribute … [Read more...]
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