My wife, Sandra, is awesome. We don't always see eye-to-eye. We sometimes get frustrated with each other. Still, she is awesome,and she fully embraces an "I'm responsible" approach to life. On May … [Read more...]
Five Practical Steps You Can Take to Reduce Tension Between Co-workers
Tension between co-workers is one of the more common sources of emotional “pressure” build-up for people. Left unaddressed for long enough, the pressure can build to the point of a blow-up. … [Read more...]
Conflict Resolution Tips: Task Oriented People with People Oriented Individuals
I often use the DISC Model of Human Behavior as a tool in my training sessions. One of the key ideas to draw from the model is that about 35% of people are more task oriented and about 65% of people … [Read more...]
Focus on Performance Issues
Many of the leaders that I work with express frustration with "attitudes" as they work to resolve workplace conflicts. Recently, a participant in a training class I was leading shared a story about … [Read more...]
The 5 Be’s of Motivation
This post first appeared as an article in a newsletter I used to publish. I included it here to make it easier for people to find and as a reference source for other posts on this blog. It’s not … [Read more...]
Be Careful What You Assume
Once again, an interaction with one of my daughters taught me a conflict resolution lesson. I drive my kids to school on most mornings that I am not on the road. I like the uninterrupted time with … [Read more...]