This post first appeared in a newsletter I used to publish. Leaders must create a climate of hope if they want the people they lead to stay motivated and energized. James Kouzes and Barry Posner … [Read more...]
The Compassion Paradox
Effective leaders are comfortable with paradox. They can call on skills and work in ways that seem to be contradictory. Dictionary.com defines paradox as “a seemingly contradictory statement that … [Read more...]
Confront Negative Behaviors
This post is republished from a newsletter I used to write. "Problems in the workplace are often created not by what we do, but by what we fail to do.” - Aubrey C. Daniels – Bringing Out the Best in … [Read more...]
Five Things Smart Leaders Do To Lower The Barriers To Change
Smart leaders understand that they don’t “make” a change happen. They recognize that the people in their organization do the work, change behaviors, and, ultimately, make the change happen. They … [Read more...]
Listen to the Person Before You Solve the Problem
This post first appeared in 2004 in a newsletter I used to publish. On Halloween, my mother-in-law passed away in our home. She lived with us for nearly eight years. During the final weeks of her … [Read more...]
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