In my work with clients and workshop participants, people often start to tell me about a situation they faced as a leader with something like: “Maybe I didn’t do this right, but…” Then, they generally … [Read more...]
Change Management Lessons: Surprise Breeds Inaction
Life lessons sometimes hit me in a delayed fashion. Reflecting on two experiences in my life – separated by about two years – reminded me of a valuable lesson for leaders of organizations facing … [Read more...]
Why The Health Care Reform Debate Makes Me Sick
A few weeks ago, I wrote a post titled Why You Shouldn't Take Conflict Resolution Lessons From Politicians. In that post, I listed a number of things common to the political process that are terrible … [Read more...]
Decision Making 101 – Check Your Emotions Before You Decide
In a recent article in the Harvard Business Review, Dan Ariely, the author of Predictably Irrational, writes about the impact of our short-term emotions on our long-term decision making. In … [Read more...]
Enabling Process Improvement
For the past several months, I have been working with my friend and colleague Kevin Eikenberry on a number of projects. As part of my responsibility in working with Kevin, I serve as a coach on the … [Read more...]
