I've written about the power of apology in the past, and today I was reminded of the power of the words "I'm sorry" by a short article I read in the November 23 edition of BusinessWeek magazine. As … [Read more...]
Stop Long Enough to Really Understand
Recently, I participated in a meeting for an organization where I serve as one of the leaders. During the meeting, one person made a statement of opinion. Then another member countered with their … [Read more...]
Don’t Get Angry Because They Don’t Understand
When you have explained something a number of times to the same person or group of people, it is really easy to allow your frustration with the communication process to build. It's a small step from … [Read more...]
What Are You Afraid Of?
Yoda On Fear Yoda Rap (sort of funny) In The Phantom Menace, the great Jedi master Yoda says: "Fear is the path to the dark side. Fear leads to anger. Anger leads to hate. Hate leads to … [Read more...]
Focus on the Future
In my previous post, I provided a link to a really funny video by Bill Harley. I recommend you watch it before reading this post for two reasons: It's funny and we all need a good laugh now and … [Read more...]
When “I’m Just Fine” Means Anything But
Today, I read two really good posts concerning the work of Albert Mehrabian. I enjoyed reading and comparing the two interpretations of Mehrabian's work by both Bert Decker and Olivia … [Read more...]
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