There are times in both personal and professional situations where apparent road blocks get in the way of achieving your desired goals. Earlier in my life, these road blocks discouraged me. Now, I … [Read more...]
Why You Shouldn’t Take Conflict Resolution Lessons From Politicians
As I watch the political process, I wonder if very many politicians really understand how to build consensus and to reach joint decisions that protect the interests (as much as possible) of everyone … [Read more...]
Snow Drifts, Driving Lessons, and Conflict Resolution
Last week, we got a snow fall that closed school for a day. During the day, road crews cleared the roads. Even though we live in a pretty rural area, most of the roads were safely passable by the … [Read more...]
Confusion Breeds Conflict
Recently, a group that I frequently work with decided to do some community outreach work. In the process, they put together a project to help families struggling with food costs. As the project … [Read more...]
Enabling Process Improvement
For the past several months, I have been working with my friend and colleague Kevin Eikenberry on a number of projects. As part of my responsibility in working with Kevin, I serve as a coach on the … [Read more...]
Just Say “I’m Sorry”
I've written about the power of apology in the past, and today I was reminded of the power of the words "I'm sorry" by a short article I read in the November 23 edition of BusinessWeek magazine. As … [Read more...]
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