Today, I read two really good posts concerning the work of Albert Mehrabian. I enjoyed reading and comparing the two interpretations of Mehrabian's work by both Bert Decker and Olivia … [Read more...]
It Don’t Matta’ It’s In The Past
A few weeks ago, a situation developed between me and another person where they felt the need to apologize. In all honesty, I was a bit irritated with the person and their behavior prior to receiving … [Read more...]
Five Practical Steps You Can Take to Reduce Tension Between Co-workers
Tension between co-workers is one of the more common sources of emotional “pressure” build-up for people. Left unaddressed for long enough, the pressure can build to the point of a blow-up. … [Read more...]
Learn From the Past, Don’t Stay There
A key tenet of effective conflict resolution is that conflict resolution discussions are more productive when they focus on finding future actions that will fix the current relationship … [Read more...]
Positively Impact The Future
If you look through my blog, you will probably notice that Tammy Lenski is one of my favorite conflict resolution bloggers. She consistently has great content at Conflict Zen. This weekend, I … [Read more...]
Understand The Perspective, Don’t Label the Person
Everyone on the planet has some descriptive word or set of descriptive words attached to them. These descriptive words represent gender, personality style, religious beliefs, race, country of origin, … [Read more...]
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