In my last post, I offered three ways to Be a Victor, Not a Victim. In the context of conflict resolution, the thought is not about seeking victory during a conflict. Rather, the thought is about … [Read more...]
Could It Be Me?
I have two colleagues. Both of them contribute something valuable to our personal and professional relationships. Both of them are good at what they do. Both of them have strong opinions. Both of them … [Read more...]
Pause Before Responding
Just a few days ago, on January 3 to be precise, I sent a conflict resolution tip out on my twitter stream. In that tweet, I said: "Pause before responding. A short pause will help you gain emotional … [Read more...]
Conflict Resolution Tips: People Oriented Individuals with Task Oriented People
In my last blog post, I gave three tips to help task oriented people resolve conflict with people oriented individuals. In this post, I'll change the perspective by suggesting three tips that go the … [Read more...]
Conflict Resolution Tips: Task Oriented People with People Oriented Individuals
I often use the DISC Model of Human Behavior as a tool in my training sessions. One of the key ideas to draw from the model is that about 35% of people are more task oriented and about 65% of people … [Read more...]
Don’t Give What’s Yours, Don’t Take What’s Theirs
When you enter a conflict conversation with another person, keep this thought in mind: Don't give what's yours, and don't take what's theirs. Here's what I mean by that statement. You are … [Read more...]
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