For the past several months, I have been working with my friend and colleague Kevin Eikenberry on a number of projects. As part of my responsibility in working with Kevin, I serve as a coach on the … [Read more...]
How Would You Define The Problem?
As I watch political campaigns, national debates, business meetings, and family discussions where the rhetoric and emotion increases while the civility and connection decreases, I see a common thread: … [Read more...]
I Might Be Wrong
I have seen "problem" defined as "a situation that you want to change." Under this definition, if I don't want to change the situation, I don't have a problem. If, I want to change the … [Read more...]
It Don’t Matta’ It’s In The Past
A few weeks ago, a situation developed between me and another person where they felt the need to apologize. In all honesty, I was a bit irritated with the person and their behavior prior to receiving … [Read more...]
Five Practical Steps You Can Take to Reduce Tension Between Co-workers
Tension between co-workers is one of the more common sources of emotional “pressure” build-up for people. Left unaddressed for long enough, the pressure can build to the point of a blow-up. … [Read more...]
Pause Before Responding
Just a few days ago, on January 3 to be precise, I sent a conflict resolution tip out on my twitter stream. In that tweet, I said: "Pause before responding. A short pause will help you gain emotional … [Read more...]
