One sure way to kill a team is for the leader to be insensitive to or unaware of the needs of their team. In the picture above, the woman is fighting to get her need for air met. Until the need is … [Read more...]
Communication Tips – Using the DISC Model to Write Better Emails
Most of my writing about how to use the DISC Model to communicate more effectively has been focused on verbal communications. While the tips still apply to written communication, I haven't written … [Read more...]
Don’t Use an Illness Description for a Normal Behavior
Last week, I saw a report on television about the number of children that have likely been misdiagnosed as ADD/ADHD. As I watched the television piece, I was reminded of a common problem I see when … [Read more...]
Management Tip Audio Interview with Nick McCormick
I have just returned from a trip to Denver to lead a Bud to Boss Workshop and I spent a good part of last week helping my daughter prepare for and then move into a dorm to start the new school year. … [Read more...]
Rules Without Relationship Breeds Rebellion
Rules, expectations, and guidelines tell us the limits of our behavior. They help us know what is and is not acceptable in the eyes of the people close to us and within larger groups of … [Read more...]
Take It, Leave It, or Change It
Earlier this week, I was in Chicago leading a Bud to Boss Workshop. During the workshop, I told a story I often tell about a situation in my life where, as a leader of a team, I was confronted with … [Read more...]
Conflict Resolution Lesson: Recognize Redirected Aggression
If you look carefully, you can learn lessons from many everyday events. Yesterday, my daughter, Alexandra, showed one of our cats, Merlin, in our county 4-H fair. Generally, Merlin is the cat … [Read more...]
Intentions – A Poem That Came to Me While Cleaning
I don't know why this came to mind, but it did. I was helping my wife clean our living room, and I was, as I often am, thinking about what I could write here. I was not thinking about my wife, my … [Read more...]
Effective Communication Skills: How to Quickly Guess a Person’s DISC Style
One of the most common questions about using the DISC model is this: "How do I know another person's personality style?" Well, the short answer is: you can't know another person's style without … [Read more...]
Task-Oriented vs People-Oriented: A Common Source of Conflict
In one way or another, I have commented on this common difference between people in this blog and in other articles. It seems that I have, in many cases, made the point in an indirect way. Today, I … [Read more...]
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