This post continues the thought I introduced in my last post - stating opinions as facts. I have noticed that people often state their ideas in a factual way when they are actually only opinions or … [Read more...]
Conflict Resolution Mistakes: Stating Opinions As Facts
I must confess, this is a bit of a pet-peeve of mine. I am okay with people having an opinion. I am okay with people whose opinion differs from mine. I just get a little frustrated when they state and … [Read more...]
Why The Health Care Reform Debate Makes Me Sick
A few weeks ago, I wrote a post titled Why You Shouldn't Take Conflict Resolution Lessons From Politicians. In that post, I listed a number of things common to the political process that are terrible … [Read more...]
Better Relationship Tips For Task Oriented People: Redefine Your Task
This week, I was on the road conducting Bud To Boss training. As I called home on Sunday evening, I found myself unable to listen to my wife telling me about her day. Try as I might, I could not … [Read more...]
Victim or Victor – You Decide
Whose fault is it when you lose? Whose credit is it when you win? In this time of Olympic competition, I wonder about these sorts of questions. Evan Lysacek beats Yevgeny Plushenko by playing … [Read more...]
Decision Making 101 – Check Your Emotions Before You Decide
In a recent article in the Harvard Business Review, Dan Ariely, the author of Predictably Irrational, writes about the impact of our short-term emotions on our long-term decision making. In … [Read more...]
The Positive Runs Out
This afternoon, I recorded a webinar on employee motivation techniques. During the webinar, I discussed a model of human behavior that helps to explain why people do what they do. The main learning … [Read more...]
Conflict Resolution Lessons From A Lifeguard: A Drowning Man Doesn’t Care About You
Communication, conflict resolution, leadership, and parenting can, at times, resemble working as a lifeguard. In all of these situations, you can, like a lifeguard, be in the position of a person … [Read more...]
How To Get People To Do What You Want
This week, I led two-days of Bud To Boss training and participated on two expert panel discussions at a major trade show. All week, I have been sharing my thoughts and insights on communication … [Read more...]
Get Over Yourself To Develop Effective Communication Skills
Recently, I have been frustrated in a number of conversations when the person I was speaking with asked me a question and then interrupted or hijacked the conversation before I finished my answer. … [Read more...]
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