Today, I led a DISC communication skills workshop that ended with a role-play exercise to allow participants the opportunity to practice the skills we had been discussing. For many of the people in … [Read more...]
The Secret to Mastery is in the Transitions
I'm sitting in an airline lounge at LAX, and I'm reflecting a bit on my week as I wait to board a red-eye flight back to Indianapolis. I just finished co-facilitating a single day training session … [Read more...]
Using the DISC Model: Focus on Needs More than Behaviors
The DISC Model of Human Behavior is, as the name implies, about behavior. And, to apply it well, I suggest looking beyond behavior to the needs behind the behavior to really use it to connect and … [Read more...]
Conflict Resolution Tips: See Others Fairly
In conflict situations, many of us struggle to maintain a fair and objective perspective about the other person. We assign all kinds of bad motives and intentions to their behaviors before we slow … [Read more...]
Employee Engagement: Lessons From Our Book Launch
What creates engagement? How do you build it, spread it , and maintain it? I don't propose that I know the definitive answer to these questions. I do have an observation... People get engaged and … [Read more...]
From Bud to Boss: My Interview with LeaderLab
Yesterday, I posted a link to an interview I did with Mike Phillips on Lead the Team. Today, I've got another interview to share with you that I did with David Birkus of LeaderLab. LeaderLab is a … [Read more...]
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