We have two outdoor cats at our home named Hobbes and Merlin. They have a house, a food bowl and a litter box in our garage. During the day, we open the garage door and let them run free. At night, we … [Read more...]
Three Common Causes for Tension between Employees and the Environment
When people are physically uncomfortable, they generally have difficulty focusing on the work at hand, and they tend to become emotionally sensitive and irritable. Both of these conditions contribute … [Read more...]
Beware of Excess Bilge Water
Have you ever looked carefully at a ship afloat? What do you notice about the water? As a submarine officer, I had plenty of opportunities to see ships tied to the dock, ships in transit in the … [Read more...]
Be Careful What You Assume
Once again, an interaction with one of my daughters taught me a conflict resolution lesson. I drive my kids to school on most mornings that I am not on the road. I like the uninterrupted time with … [Read more...]
Learn to Disagree Without Being Disagreeable
When we interact and work with other people, we will eventually disagree with each other. Sometimes, the disagreement will be over minor issues where we can easily ignore the disagreement. Sometimes, … [Read more...]
Look For Similarities Not Differences
As I write this post, I am sitting in an office in Toowoomba, Queensland, Australia. Tonight I speak to a group of business owners in Brisbane (about 2 hours by car). This is not my first opportunity … [Read more...]
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