One day John, a newly promoted supervisor with Fictional Products, met with his boss, Bill, to discuss a new procedure recently mandated by a change to company policy. John was not happy with the … [Read more...]
Change Your Delivery
If you lead others, you are in the change business. When you are in the change business, you will eventually have to deal with resistance to your ideas, the direction you want to go, the new behaviors … [Read more...]
