As I listened to the the news on both radio and television this Friday, nearly every mention of the switch to Daylight Saving Time brought on some mention of the "loss of one hour" we would experience … [Read more...]
The DISC Model of Human Behavior – A Quick Overview
As a teenager and young adult, I thought people were totally irrational and unpredictable. In my thirties, I learned about patterns of behavior that people tend to follow in many areas of their lives … [Read more...]
“It’s cold in here” and Other Fighting Words
This post continues the thought I introduced in my last post - stating opinions as facts. I have noticed that people often state their ideas in a factual way when they are actually only opinions or … [Read more...]
Conflict Resolution Mistakes: Stating Opinions As Facts
I must confess, this is a bit of a pet-peeve of mine. I am okay with people having an opinion. I am okay with people whose opinion differs from mine. I just get a little frustrated when they state and … [Read more...]
The Positive Runs Out
This afternoon, I recorded a webinar on employee motivation techniques. During the webinar, I discussed a model of human behavior that helps to explain why people do what they do. The main learning … [Read more...]
Conflict Resolution Lessons From A Lifeguard: A Drowning Man Doesn’t Care About You
Communication, conflict resolution, leadership, and parenting can, at times, resemble working as a lifeguard. In all of these situations, you can, like a lifeguard, be in the position of a person … [Read more...]
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