On Monday, I offered Three Tips for Heading Off Conflicts Before They Start. My third tip was to work to ensure open lines of communication. In situations where you work closely with people over a … [Read more...]
Three Tips for Heading Off Conflicts Before They Start
In many cases, workplace conflicts result from unmet expectations. You have one set of expectations. The people around you have a different set of expectations. No one has any malice or ill intention … [Read more...]
Assume positive intent until they prove otherwise
In my last post, I offered three ways to Be a Victor, Not a Victim. In the context of conflict resolution, the thought is not about seeking victory during a conflict. Rather, the thought is about … [Read more...]
Three Ways to Be A Victor, Not a Victim
In much of my work, I see a tendency that many people have (including me) to play the victim during interpersonal conflict. I encourage my clients, and I strive myself, to overcome this tendency to … [Read more...]
Fix the Problem
Yesterday, my wife had an interchange with my oldest daughter that did not go very well. I only heard part of it, but I heard enough to know that they experienced a brief conflict. As I took my … [Read more...]
Could It Be Me?
I have two colleagues. Both of them contribute something valuable to our personal and professional relationships. Both of them are good at what they do. Both of them have strong opinions. Both of them … [Read more...]
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