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Guy Harris: The Recovering Engineer

Reflect, Respect, Reengineer, and Reinvent

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Three Ways to Deal with an Angry Person

By Guy

How do you like dealing with an angry person? If you're like most of the people I know, you hate it. And, you occasionally have to do it. While some people seem to have a knack for helping … [Read more...]

Five Common Responses to Conflict

By Guy Harris

In my work with clients of all kinds, I have noticed five basic types of response to conflict. I see people who are... Conflict Rock Stars Conflict Rock Stars are almost always in control of their … [Read more...]

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