When you enter a conflict conversation with another person, keep this thought in mind: Don't give what's yours, and don't take what's theirs. Here's what I mean by that statement. You are … [Read more...]
Be Careful What You Assume
Once again, an interaction with one of my daughters taught me a conflict resolution lesson. I drive my kids to school on most mornings that I am not on the road. I like the uninterrupted time with … [Read more...]
Four Things Leaders Can Do To Reduce Team Conflicts
This post first appeared as an article in a newsletter I used to publish. I included it here to make it easier for people to find and as a reference source for other posts on this blog. Leadership … [Read more...]
Righteous Without Being Self-righteous
The inspiration for this post comes from a book about Abraham Lincoln. Many years and probably more than 100 books later, I have long since forgotten which book gave me this thought. So, with … [Read more...]
Beware of Perception Error
All of us struggle to understand other people's perceptions. Some of us struggle more than others, and we struggle to understand some people more than others. Still, we all struggle to some degree … [Read more...]
Focus on The “Why” More Than the “What”
When two people find themselves in a conflict situation, the two parties usually focus trying to figure out what the other person is saying or what the other person wants. In the process, they can … [Read more...]
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