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Guy Harris: The Recovering Engineer

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Three Questions to Consider Before you Speak Assertively

By Guy Harris

Successful conflict resolution depends on the careful application of several communication and relationship building principles and skills. Frankly, it can be complicated and difficult to do. One … [Read more...]

Not Every Question is a Threat

By Guy Harris

Warning Sign

"What religion are you?" The question hung in the air between the two teenagers engaged in a conversation about family rules and expectations. While I do not know this to be true, it appeared to me … [Read more...]

Bad Boss Scenario: You Should Have Known Better #1

By Guy Harris

I'm experimenting a bit with video shorts to illustrate situations I have observed in my personal experience or heard about in my work with clients and workshop participants. I'm hoping that short … [Read more...]

Six Questions to Make Sure You Have Communicated Effectively

By Guy Harris

The communication process really should be easy. You say something to another person. They hear it. They act in a way that is consistent with what you said. End of discussion. And, it’s not quite … [Read more...]

Three Critical Factors to Consider Before You Choose a Communication Technique

By Guy Harris

Before you start looking for the right communication technique or words to use to convey an idea, you must consider three critical factors. They are not complicated. They are important. Failure to … [Read more...]

The Difference Between Passive, Aggressive, and Assertive Communication

By Guy Harris

Communication breakdowns are a common cause for conflict, and poor communication strategies can lead to rapid escalation. Likewise, effective communication strategies can help you correct these … [Read more...]

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