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Guy Harris: The Recovering Engineer

Reflect, Respect, Reengineer, and Reinvent

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Hear and Understand to be Heard and Understood

By Guy Harris

I don't know about you, but I often get frustrated in conversations when the other person simply will not slow down long enough to hear what I have to say. On a number of occasions lately, I have … [Read more...]

How To Control Your Anger: Two Questions To Ask Yourself

By Guy Harris

Guy Shares Two Questions to HelpYou Control Your Anger A question that often comes up in my conversations and training sessions regarding conflict resolution is this: How do I control my … [Read more...]

Conflict Escalation – 5 Ways to Quickly Make a Conflict Worse

By Guy Harris

Just in case you would like to have some fun with another person in your next disagreement, here are some tips for quickly escalating a minor miscommunication to a full-blown conflict. 1) Tell them … [Read more...]

Social Media, Language, and Conflict

By Guy Harris

Last week, Amanda Bucklow left a comment on my blog about a video that I discovered on another website. I didn't do an exhaustive search of my followers and friends at various sites, but I am sad … [Read more...]

When “I’m Just Fine” Means Anything But

By Guy Harris

Today, I read two really good posts concerning the work of Albert Mehrabian. I enjoyed reading and comparing the two interpretations of Mehrabian's work by both Bert Decker and Olivia … [Read more...]

Three Common Causes for Tension between Employees and the Environment

By Guy Harris

When people are physically uncomfortable, they generally have difficulty focusing on the work at hand, and they tend to become emotionally sensitive and irritable. Both of these conditions contribute … [Read more...]

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