My wife, Sandra, is awesome. We don't always see eye-to-eye. We sometimes get frustrated with each other. Still, she is awesome,and she fully embraces an "I'm responsible" approach to life. On May … [Read more...]
Five Practical Steps You Can Take to Reduce Tension Between Co-workers
Tension between co-workers is one of the more common sources of emotional “pressure” build-up for people. Left unaddressed for long enough, the pressure can build to the point of a blow-up. … [Read more...]
Use Intentional Silence To Understand Others
Several years ago, my friend, client, and colleague, Tom Butera called my office shortly after driving by a billboard with the following statement on it: Listen and silent have the same … [Read more...]
Learn From the Past, Don’t Stay There
A key tenet of effective conflict resolution is that conflict resolution discussions are more productive when they focus on finding future actions that will fix the current relationship … [Read more...]
Positively Impact The Future
If you look through my blog, you will probably notice that Tammy Lenski is one of my favorite conflict resolution bloggers. She consistently has great content at Conflict Zen. This weekend, I … [Read more...]
Beware of Excess Bilge Water
Have you ever looked carefully at a ship afloat? What do you notice about the water? As a submarine officer, I had plenty of opportunities to see ships tied to the dock, ships in transit in the … [Read more...]