I often get asked if every conflict can be resolved. Since I work with leaders and teams to resolve workplace conflicts and to build the confidence people have to address conflicts, I think it's a … [Read more...]
My Philosophy For Conflict Resolution
My daughter shared a short poem with me today that struck me with its simplicity and wisdom. While it's not the first time I have seen it, it did resonate strongly with me when she read it. It … [Read more...]
Not Every Question is a Threat
"What religion are you?" The question hung in the air between the two teenagers engaged in a conversation about family rules and expectations. While I do not know this to be true, it appeared to me … [Read more...]
Using the DISC Model: Four Steps to Success with Others
The video pretty much says it all for this post. It quickly gives you four steps for applying the DISC model for success with others. In a nutshell, the four steps are... Understand the DISC … [Read more...]
People are a Package Deal
Nearly everyone irritates me to some extent. Even the people close to me — my wife, my kids, my friends, and my professional colleagues — irritate me from time to time. All of them have body … [Read more...]
Three Power Phrases to Disarm a Verbal Aggressor
When you feel that you have been verbally attacked, it is incredibly difficult to think of the right words to calm the situation and disarm a verbal aggressor. Developing power phrases for use in … [Read more...]
- « Previous Page
- 1
- 2
- 3
- 4
- …
- 10
- Next Page »
