One of the common questions I get as I lead workshops and work with my coaching clients is: How do I decide if a conflict is worth the effort to resolve? I think this is a great question. Honestly, … [Read more...]
Applying the DISC Model: Breaking Through A Common Frustration
Today, I led a DISC communication skills workshop that ended with a role-play exercise to allow participants the opportunity to practice the skills we had been discussing. For many of the people in … [Read more...]
Conflict Resolution Tips: The Power of Patience
A few weeks ago, I wrote a post in the ABC's of Life series on forgiveness. Today, I got a comment from Aled Davies with a link to a post on his blog about 5 Steps to Forgiveness. I really liked … [Read more...]
Conflict Prevention: Just Fix the Problem
I am not always "on my game." Teaching conflict resolution, problem solving, interaction dynamics, and leadership skills does not make me perfect at applying them. It does make me aware, and that … [Read more...]
The Difference Between Doing and Mastering
A few months ago, I bought a guitar and started the process of learning to play. A few days ago, I wrote a post about what my motivation to purchase a guitar can teach leaders of all kinds. Today, … [Read more...]
Using the DISC Model: Focus on Needs More than Behaviors
The DISC Model of Human Behavior is, as the name implies, about behavior. And, to apply it well, I suggest looking beyond behavior to the needs behind the behavior to really use it to connect and … [Read more...]
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