Recently, I was working through an issue with another person. They were distressed over the results of a process that affects both of us. I helped to create the process. I have authority to change the … [Read more...]
When “I’m Just Fine” Means Anything But
Today, I read two really good posts concerning the work of Albert Mehrabian. I enjoyed reading and comparing the two interpretations of Mehrabian's work by both Bert Decker and Olivia … [Read more...]
Make Conflict Resolution Behaviors Into Habits
Habits are amazing. Just look at the definition from Dictionary.com: habit - an acquired behavior pattern regularly followed until it has become almost involuntary The last part of that definition … [Read more...]
