As I listened to the the news on both radio and television this Friday, nearly every mention of the switch to Daylight Saving Time brought on some mention of the "loss of one hour" we would experience … [Read more...]
The DISC Model of Human Behavior – A Quick Overview
As a teenager and young adult, I thought people were totally irrational and unpredictable. In my thirties, I learned about patterns of behavior that people tend to follow in many areas of their lives … [Read more...]
“It’s cold in here” and Other Fighting Words
This post continues the thought I introduced in my last post - stating opinions as facts. I have noticed that people often state their ideas in a factual way when they are actually only opinions or … [Read more...]
The Positive Runs Out
This afternoon, I recorded a webinar on employee motivation techniques. During the webinar, I discussed a model of human behavior that helps to explain why people do what they do. The main learning … [Read more...]
How To Get People To Do What You Want
This week, I led two-days of Bud To Boss training and participated on two expert panel discussions at a major trade show. All week, I have been sharing my thoughts and insights on communication … [Read more...]
Get Over Yourself To Develop Effective Communication Skills
Recently, I have been frustrated in a number of conversations when the person I was speaking with asked me a question and then interrupted or hijacked the conversation before I finished my answer. … [Read more...]
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