I often use the DISC Model of Human Behavior as a tool in my training sessions. One of the key ideas to draw from the model is that about 35% of people are more task oriented and about 65% of people … [Read more...]
Focus on Performance Issues
Many of the leaders that I work with express frustration with "attitudes" as they work to resolve workplace conflicts. Recently, a participant in a training class I was leading shared a story about … [Read more...]
The 5 Be’s of Motivation
This post first appeared as an article in a newsletter I used to publish. I included it here to make it easier for people to find and as a reference source for other posts on this blog. It’s not … [Read more...]
Be Careful What You Assume
Once again, an interaction with one of my daughters taught me a conflict resolution lesson. I drive my kids to school on most mornings that I am not on the road. I like the uninterrupted time with … [Read more...]
Four Things Leaders Can Do To Reduce Team Conflicts
This post first appeared as an article in a newsletter I used to publish. I included it here to make it easier for people to find and as a reference source for other posts on this blog. Leadership … [Read more...]
Learn to Disagree Without Being Disagreeable
When we interact and work with other people, we will eventually disagree with each other. Sometimes, the disagreement will be over minor issues where we can easily ignore the disagreement. Sometimes, … [Read more...]