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Guy Harris: The Recovering Engineer

Reflect, Respect, Reengineer, and Reinvent

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Three Critical Factors to Consider Before You Choose a Communication Technique

By Guy Harris

Before you start looking for the right communication technique or words to use to convey an idea, you must consider three critical factors. They are not complicated. They are important. Failure to … [Read more...]

Twenty-seven Years and Lots of Relationships

By Guy Harris

Looking Back

As I write this post, I am sitting in a hotel in the suburbs of Chicago getting ready for an afternoon session with a client I have known for several years. I am also reflecting on the fact that … [Read more...]

Employee Motivation: Compliance or Commitment?

By Guy Harris

Whether you are trying to resolve a conflict, coach an employee, or correct your child's behavior; you have to wrestle with your real goals. You have to ask yourself, "Do I want compliance or … [Read more...]

Applying the DISC Model: Breaking Through A Common Frustration

By Guy Harris

Today, I led a DISC communication skills workshop that ended with a role-play exercise to allow participants the opportunity to practice the skills we had been discussing. For many of the people in … [Read more...]

Conflict Resolution Tips: The Power of Patience

By Guy Harris

A few weeks ago, I wrote a post in the ABC's of Life series on forgiveness. Today, I got a comment from Aled Davies with a link to a post on his blog about 5 Steps to Forgiveness. I really liked … [Read more...]

Conflict Prevention: Just Fix the Problem

By Guy Harris

I am not always "on my game."  Teaching conflict resolution, problem solving, interaction dynamics, and leadership skills does not make me perfect at applying them. It does make me aware, and that … [Read more...]

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