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Guy Harris: The Recovering Engineer

Reflect, Respect, Reengineer, and Reinvent

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Not Every Question is a Threat

By Guy Harris

Warning Sign

"What religion are you?" The question hung in the air between the two teenagers engaged in a conversation about family rules and expectations. While I do not know this to be true, it appeared to me … [Read more...]

Three Things to Consider Before You Start Writing

By Guy Harris

Ignore these critical considerations when you write, and you could invite a communication disaster. Written messages just might be the most dangerous form of communication. There are so many ways … [Read more...]

Five Questions to Make Sure that You Understand Others Correctly

By Guy Harris

Have you ever taken an action – either immediately or at some later time – based on what you heard someone say only to find out after you acted (or spoke) that you did not accurately understand their … [Read more...]

Do This If You Want to Guarantee Conflict Escalation

By Guy Harris

Stuck in the past

Today, as I sat in an airport business lounge waiting for a flight, I overheard bits and pieces of another traveler's conversation. I wasn't trying to overhear. I just couldn't help but overhear … [Read more...]

Three Actions You Can Take to De-escalate Conflicts

By Guy Harris

In a previous post on exercising your power of choice to get conflicts under control, I mentioned some specific actions to consider using to de-escalate conflicts. In this post, I'm expanding on … [Read more...]

Group Problem Solving – Give People a Chance to Talk

By Guy Harris

As I write this post, I am sitting in a hotel room in Anaheim, California preparing to lead a Bud to Boss workshop. In the process of looking over my notes and thinking through the planned events … [Read more...]

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