I don't know why this came to mind, but it did. I was helping my wife clean our living room, and I was, as I often am, thinking about what I could write here. I was not thinking about my wife, my … [Read more...]
Conflict Resolution Techniques: Question Your Assumptions
As I read about, study, and work to apply effective conflict resolution techniques, I see one common and overwhelming problem develop in workplaces, families, and social organizations. I see the same … [Read more...]
Conflict Resolution Insights: Why Conflicts Escalate
On two recent occasions, I have been involved in interactions that started with a minor miscommunication and quickly elevated to full-blown conflict. In both situations, the other person and I pretty … [Read more...]
Resolving Conflict Lesson: Watch Your Step
When it comes to conflict, none of us is immune to our emotional triggers. Just yesterday, I had an interchange with someone close to me (not in my family, but still close) that didn't go very … [Read more...]
How Would You Define The Problem?
As I watch political campaigns, national debates, business meetings, and family discussions where the rhetoric and emotion increases while the civility and connection decreases, I see a common thread: … [Read more...]
Don’t Get Angry Because They Don’t Understand
When you have explained something a number of times to the same person or group of people, it is really easy to allow your frustration with the communication process to build. It's a small step from … [Read more...]
