Before you start looking for the right communication technique or words to use to convey an idea, you must consider three critical factors. They are not complicated. They are important. Failure to … [Read more...]
One Way to Head Off a Conflict: Manage Expectations
A little over a week ago, my wife and I drove our daughter from Indiana to Texas to begin her freshman year of college. On the return trip, we drove through Oklahoma. As is common this time of year, … [Read more...]
Conflict Resolution Tips: Don’t Assume You Know What Someone Will Do
Have you ever seen or been involved in a conflict conversation where one person said: "I knew that you were going to say that!" If you have, you probably noticed that the conflict intensity … [Read more...]
Learning to Embrace Messiness
Sometimes, life gets messy — as shown by the picture of the living area in my home this morning. When I first walked through this area on my way to get a cup of coffee and some breakfast, I felt a … [Read more...]
Employee Motivation Tips: Their DISC Behavior Style
In previous posts, I have written about a model for understanding what motivates behavior and three clues you can use to find what motivates another person. Today, I'll share some quick insights … [Read more...]
Employee Motivation Tips: Their Personal Life
Many leaders struggle with finding ways to motivate people to higher level performance. I have already written that you cannot motivate another person. So, let's set aside the idea that the leader … [Read more...]
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