Once again, an interaction with one of my daughters taught me a conflict resolution lesson. I drive my kids to school on most mornings that I am not on the road. I like the uninterrupted time with … [Read more...]
Learn to Disagree Without Being Disagreeable
When we interact and work with other people, we will eventually disagree with each other. Sometimes, the disagreement will be over minor issues where we can easily ignore the disagreement. Sometimes, … [Read more...]
Are You at War or at Peace?
Last week, I posted a recommendation for three books that have strongly impacted both my personal and professional lives. One of the more challenging concepts I learned from those books comes from The … [Read more...]
Beware of Labels
No one would talk so much in society, if he only knew how often he misunderstands others. - Johann Wolfgang von Goethe, 1749-1832, German playwright/poet When dictators come to power, they often use … [Read more...]
Follow the ABC’s of Correction – Affirm Before Correcting
This post first appeared as an article in a newsletter I used to publish. I included it here to make it easier for people to find and as a reference source for other posts on this blog. “There is … [Read more...]
Praise matters – Give four atta-boys for every one gotcha
This post is a reprint of an article first released in a newsletter I used to publish. Some of my clients are already in leadership roles. They want to become better leaders or to improve their … [Read more...]
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