Guy Answers the Question:Is Changing Your Behavior Phoney? As I teach, train, and coach using the DISC model, people hear me say that I encourage them to change their behaviors to fit the situation … [Read more...]
Effective Communication Skills: Use And More than But
This is a simple, straightforward communication technique that you can use immediately to improve your ability to connect and communicate with others: Use "and" more than "but". Imagine that you and … [Read more...]
Just Be Nice
This week, I traveled to Boston to lead a Bud To Boss Workshop for first time supervisors. On my return trip, I connected with a flight in Chicago. I ran between gates to catch the flight to … [Read more...]
Why Your Natural Response to Conflict is Probably Wrong & What You Can Do About It
As I mentioned in my post about why conflicts escalate, bad things can happen when we perceive other people's words or actions to be a threat to us in some way. As a result of this perception of … [Read more...]
Conflict Resolution Insights: Why Conflicts Escalate
On two recent occasions, I have been involved in interactions that started with a minor miscommunication and quickly elevated to full-blown conflict. In both situations, the other person and I pretty … [Read more...]
DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style?
Guy Answers the Question:Could I Have More Than One DISC Style? One of the frequent questions that comes up in my training classes on the DISC model of human behavior is: Can more than one DISC … [Read more...]
