When it comes to conflict, none of us is immune to our emotional triggers. Just yesterday, I had an interchange with someone close to me (not in my family, but still close) that didn't go very … [Read more...]
DISC Model FAQ’s: Can Four Styles Really Describe Everyone?
Guy Answers the Question:Can Four Styles Really Describe Everyone? One question that frequently comes up when I teach the DISC model is this: "Can you really describe everyone with just four … [Read more...]
Effective Communication Skills: You Don’t Know Until You Ask
A few weeks ago, I was standing in an airport waiting for my return flight to Indianapolis when I overheard a woman ("Mary")* complaining about a flight attendant's ("Sue's") behavior on a previous … [Read more...]
How To Irritate Others With The DISC Model
Here are five sure-fire ways to irritate other people using the DISC model of human behavior: Tell them how they're feeling or what they're thinking. Explain to them why they did what they did … [Read more...]
The DISC Model of Human Behavior – A Quick Overview
As a teenager and young adult, I thought people were totally irrational and unpredictable. In my thirties, I learned about patterns of behavior that people tend to follow in many areas of their lives … [Read more...]
“It’s cold in here” and Other Fighting Words
This post continues the thought I introduced in my last post - stating opinions as facts. I have noticed that people often state their ideas in a factual way when they are actually only opinions or … [Read more...]
