Shock and dismay are the best words I can use to describe my initial response to the news that a United Airlines flight from Newark to Denver had been diverted to Chicago due to a dispute between … [Read more...]
Six Questions to Ask for Successful Collaboration
The biggest problem with collaborative problem solving is the collaborative part. Many new leaders became leaders because they know how to get things done. This individual ability to solve … [Read more...]
Dealing with Creative Block
Two big ideas that have huge implications for you as a leader are swirling in my head. I am struggling valiantly (at least in my mind) to align the ideas in a way that briefly and meaningfully conveys … [Read more...]
Quit Looking for “The” Right Answer
In my work with clients and workshop participants, people often start to tell me about a situation they faced as a leader with something like: “Maybe I didn’t do this right, but…” Then, they generally … [Read more...]
Effective Communication: What DO You Want?
This morning, I read a great post by my friend and colleague Kevin Eikenberry. In this post, Kevin makes a great point we can all learn from the campaign process that those of us in the United States … [Read more...]
How to Tell If a Conflict is Good or Bad
Not all conflict is bad. In fact some conflict can actually be good. The difference is whether the conflict is constructive or destructive. The challenge is that the emotional energy, body … [Read more...]
