Before you start looking for the right communication technique or words to use to convey an idea, you must consider three critical factors. They are not complicated. They are important. Failure to … [Read more...]
The Difference Between Passive, Aggressive, and Assertive Communication
Communication breakdowns are a common cause for conflict, and poor communication strategies can lead to rapid escalation. Likewise, effective communication strategies can help you correct these … [Read more...]
How to Decide if a Conflict is Worth the Effort to Resolve
One of the common questions I get as I lead workshops and work with my coaching clients is: How do I decide if a conflict is worth the effort to resolve? I think this is a great question. Honestly, … [Read more...]
Do This If You Want to Guarantee Conflict Escalation
Today, as I sat in an airport business lounge waiting for a flight, I overheard bits and pieces of another traveler's conversation. I wasn't trying to overhear. I just couldn't help but overhear … [Read more...]
One Way to Head Off a Conflict: Manage Expectations
A little over a week ago, my wife and I drove our daughter from Indiana to Texas to begin her freshman year of college. On the return trip, we drove through Oklahoma. As is common this time of year, … [Read more...]
Conflict Resolution Tips: The Power of Patience
A few weeks ago, I wrote a post in the ABC's of Life series on forgiveness. Today, I got a comment from Aled Davies with a link to a post on his blog about 5 Steps to Forgiveness. I really liked … [Read more...]
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