I love quotes. They often capture big concepts in only a few words. They give me "thought anchors" to help me collect and focus my thoughts. This is a quick video I put together to capture some great … [Read more...]
The 7 Deadly Sins of Conflict Resolution
As I watch and participate in conflict conversations and conflict resolution efforts, I notice patterns of behavior that consistently produce bad results. In a recent conversation with one of my … [Read more...]
