At one time, I thought I taught conflict resolution. Over time, I have come to realize that I don't really teach conflict resolution as much as I teach conflict confidence. To resolve a conflict, … [Read more...]
How to Plan a Wedding Reception in Seven Days
Last month, my wife created a miracle. She planned and pulled-off a wedding reception in seven days. Yes, you read that correctly — seven days from decision to wedding and reception. Many … [Read more...]
Five Common Responses to Conflict
In my work with clients of all kinds, I have noticed five basic types of response to conflict. I see people who are... Conflict Rock Stars Conflict Rock Stars are almost always in control of their … [Read more...]
Three Questions to Consider Before you Speak Assertively
Successful conflict resolution depends on the careful application of several communication and relationship building principles and skills. Frankly, it can be complicated and difficult to do. One … [Read more...]
Can Every Conflict Be Resolved?
I often get asked if every conflict can be resolved. Since I work with leaders and teams to resolve workplace conflicts and to build the confidence people have to address conflicts, I think it's a … [Read more...]
Conflict Confidence Workshop
I'm conducting two-day Conflict Confidence courses — sponsored by my friend, colleague and co-author Kevin Eikenberry . Here's a quick video I created about my personal journey to develop … [Read more...]
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