Not all conflict is bad. In fact some conflict can actually be good. The difference is whether the conflict is constructive or destructive. The challenge is that the emotional energy, body … [Read more...]
Three Actions You Can Take to De-escalate Conflicts
In a previous post on exercising your power of choice to get conflicts under control, I mentioned some specific actions to consider using to de-escalate conflicts. In this post, I'm expanding on … [Read more...]
Effective Communication Skills: How to Quickly Guess a Person’s DISC Style
One of the most common questions about using the DISC model is this: "How do I know another person's personality style?" Well, the short answer is: you can't know another person's style without … [Read more...]
Exercise Your Power of Choice in Conflict Resolution
In many cases, the path from conflict to resolution is like traveling down a dirt road in the country. It's a little rough. Dirt might get in your eyes so that you don't see clearly what lies … [Read more...]
Conflict Resolution Techniques: Question Your Assumptions
As I read about, study, and work to apply effective conflict resolution techniques, I see one common and overwhelming problem develop in workplaces, families, and social organizations. I see the same … [Read more...]
The 7 Deadly Sins of Conflict Resolution
As I watch and participate in conflict conversations and conflict resolution efforts, I notice patterns of behavior that consistently produce bad results. In a recent conversation with one of my … [Read more...]
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